User Management
Everything about users, user groups, teams and departments
How do I temporarily disable chat access?
You will learn an easy method to disable chat access for users.
Created At: August 31, 2023 5:34:37 am
How do I hide a user’s profile in the live chat widget?
If a user is an internal user who is not customer facing, you can hide them in the live chat widget
Created At: August 31, 2023 5:47:55 am
How do I add users to a user group?
You can learn to add users to a user group using this easy guide.
Created At: August 31, 2023 8:20:34 am
How do I transfer chats from a deactivated user?
Created At: August 31, 2023 8:24:53 am
What is the difference between deactivating a user and deleting a user?
In this short guide you will learn the meaning and difference between deactivating and deleting users.
Created At: August 31, 2023 8:26:19 am
What are the differences between the user roles?
In this article, you will learn about the available roles in Click Connector, as well as their primary differences.
Created At: August 31, 2023 8:35:54 am
What are the best practices in setting up user profiles?
This guide will showcase the best practices for you in setting up user profiles for you and your team to get on par with your brand and identity.
Created At: August 31, 2023 8:42:01 am
Troubleshoot: I am unable to log in? What should I do?
This short guide answers all of the login problems faced by you.
Created At: August 31, 2023 8:47:31 am
User Availability
This short article provides the information on the statuses that can be set by you and your team.
Created At: August 31, 2023 8:51:11 am
What are user groups and how can I use them?
This article explores the definition of user groups and how you can easily use them to suit your needs.
Created At: August 31, 2023 9:13:14 am
How do I transfer chats from deactivated users?
You can use this feature when a user account is deactivated or removed. To do this, you can simply transfer all the chats from that particular account.
Created At: September 2, 2023 11:21:22 am
How do I reset the password?
When a user forgets the password before logging in to click connector they can easily reset their password from their end.
Created At: September 5, 2023 1:28:40 pm
How do I invite users to my workspace?
Once the Click Connector account is opened you can simply invite users to create new users logging. While sending the invite you can select the user's role so that features and access options will be set up accordingly.
Created At: September 5, 2023 1:31:09 pm
How do I remove a user from my workspace?
Created At: September 5, 2023 1:33:09 pm
How do I bulk Import users?
Using this option you can directly upload new users as bulk. this option can be used where you need to add more than 2 users.
Created At: September 5, 2023 1:39:20 pm
How do I change my password?
Whenever you want to change your password using this guide you can do it on your own. Before you follow this step you should have access to Click Connector. If you don't have access to Click Connector, then you should refer to the article "How to reset your password from forgot password option"
Created At: September 15, 2023 2:59:20 pm
As an account owner, how do I reset the password of another user?
In this guide, you will learn how to reset the password of another user including the option of having to reset the passwords of all the users.
Created At: September 15, 2023 3:04:45 pm
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