As an admin, you can transfer all chats of a deactivated user to another active user. To do this, navigate to the Deactivated Users section by going to Workspace Settings &gt; User Management &gt; Deactivated Users. Identify the user whose chats need to be transferred, and click on "Transfer all conversations" to begin the chat transferring process. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-08-at-18.49.25.1693470218465.png?alt=media" alt="" width="inherit" height="inherit"> Note: Alternatively, you may also want to consider un-assigning the chats instead of transferring them. In this way, a single user does not have to bear the large burden of managing the chats.

As an admin, you can transfer all chats of a deactivated user to another active user. To do this, navigate to the Deactivated Users section by going to****Workspace Settings > User Management > Deactivated Users.****

Identify the user whose chats need to be transferred, and click on****"Transfer all conversations"****to begin the chat transferring process.

![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-08-at-18.49.25.1693470218465.png?alt=media)

Note: Alternatively, you may also want to consider un-assigning the chats instead of transferring them. In this way, a single user does not have to bear the large burden of managing the chats.

As an admin, you can transfer all chats of a deactivated user to another active user. To do this, navigate to the Deactivated Users section by going to Workspace Settings &gt; User Management &gt; Deactivated Users. Identify the user whose chats need to be transferred, and click on "Transfer all conversations" to begin the chat transferring process. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-08-at-18.49.25.1693470218465.png?alt=media" alt="" width="inherit" height="inherit"> Note: Alternatively, you may also want to consider un-assigning the chats instead of transferring them. In this way, a single user does not have to bear the large burden of managing the chats.

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