Setting up your user profile correctly will provide the best experience for your team members and customers. Follow these steps: <ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Use a natural, well-lit portrait of yourself (ideally use a mugshot photo.) This avatar will also be used in the chat widget's team showcase section, so it's important that it's on-brand.</li><li value="2" class="PlaygroundEditorTheme__listItem">Complete the description field. Your customers will be able to see this field in the chat widget, so you have the ability to be a little creative here too.</li><li value="3" class="PlaygroundEditorTheme__listItem">Complete the bio field. This field will be used in the quotes that you send and to introduce yourself to your customers. Be concise and accurate.</li><li value="4" class="PlaygroundEditorTheme__listItem">Set up strong passwords. Security is very important, so make sure to use a password manager and set strong passwords.</li></ol> As an admin, you can also force all users to set stronger passwords. This configuration can be found in Workspace Settings &gt; General Settings &gt; Access and Availability &gt; Stronger Password. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-08-at-19.12.46.1693471245771.png?alt=media" alt="" width="inherit" height="inherit">

This guide will showcase the best practices for you in setting up user profiles for you and your team to get on par with your brand and identity.

Setting up your user profile correctly will provide the best experience for your team members and customers. Follow these steps:

1. Use a natural, well-lit portrait of yourself (ideally use a mugshot photo.) This avatar will also be used in the chat widget's team showcase section, so it's important that it's on-brand.
2. Complete the description field. Your customers will be able to see this field in the chat widget, so you have the ability to be a little creative here too.
3. Complete the bio field. This field will be used in the quotes that you send and to introduce yourself to your customers. Be concise and accurate.
4. Set up strong passwords. Security is very important, so make sure to use a password manager and set strong passwords.

As an admin, you can also force all users to set stronger passwords. This configuration can be found in****Workspace Settings > General Settings > Access and Availability > Stronger Password.****

![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-08-at-19.12.46.1693471245771.png?alt=media)

Setting up your user profile correctly will provide the best experience for your team members and customers. Follow these steps: <ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Use a natural, well-lit portrait of yourself (ideally use a mugshot photo.) This avatar will also be used in the chat widget's team showcase section, so it's important that it's on-brand.</li><li value="2" class="PlaygroundEditorTheme__listItem">Complete the description field. Your customers will be able to see this field in the chat widget, so you have the ability to be a little creative here too.</li><li value="3" class="PlaygroundEditorTheme__listItem">Complete the bio field. This field will be used in the quotes that you send and to introduce yourself to your customers. Be concise and accurate.</li><li value="4" class="PlaygroundEditorTheme__listItem">Set up strong passwords. Security is very important, so make sure to use a password manager and set strong passwords.</li></ol> As an admin, you can also force all users to set stronger passwords. This configuration can be found in Workspace Settings &gt; General Settings &gt; Access and Availability &gt; Stronger Password. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-08-at-19.12.46.1693471245771.png?alt=media" alt="" width="inherit" height="inherit">

Guide: What are the best practices in setting up user profiles?

What are the best practices in setting up user profiles?

Everything about users, user groups, teams and departments

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