Frequently Asked Questions
Common Questions asked by ClickConnector community
Are you GDPR Compliant?
Created At: September 8, 2023 3:00:57 pm
Can we suggest products as answers to questions?
Created At: September 9, 2023 6:38:20 am
Are visitors details saved for future conversations?
Created At: September 9, 2023 6:41:28 am
Do you have webhooks and API available?
Created At: September 9, 2023 6:44:21 am
What are the current integrations that you offer?
Created At: September 9, 2023 7:13:35 am
How are the Open API tokens applied? Are they via characters, words, conversations etc?
Created At: September 9, 2023 7:18:59 am
Knowledge Kit documents limit?
Created At: September 9, 2023 7:55:30 am
Can I upload a sitemap to scrape?
Created At: September 9, 2023 7:56:38 am
How many pages can ClickConnector crawl?
Created At: September 9, 2023 7:57:21 am
Troubleshoot: Knowledge Documents are stuck in processing for hours
Created At: September 9, 2023 7:58:13 am
This looks and feels like XYZ(Some Competitor) why should we take this offer? How is it different and/ or better?
Created At: September 9, 2023 7:59:35 am
Can the Magic Assistant properly make sense of data in tables cells and rows within a document?
Can ClickConnector's Magic Assistant's Ability to make sense of table data
Created At: September 9, 2023 8:03:40 am
Can the Magic Assistant properly make sense of footnotes, like in a medical or scientific journal, especially when there are multiple sections that each have their own footnotes?
Can ClickConnector's Magic Assistant's Ability to make sense of foot notes
Created At: September 9, 2023 8:04:53 am
Lets say my training data is a theological treatise based on the Holy Bible. If I want Click Connector to call up a Bible verse that is referenced in a section or paragraph of the treatise, but not quoted there, would the Magic Assistant already have access to or be able to quote Bible verses, or would I have to upload a complete Bible as training material?
Created At: September 9, 2023 8:06:57 am
Can the Magic Assistant properly make sense of a table of contents?
Can ClickConnector's Magic Assistant effectively interpret and comprehend table of contents?
Created At: September 9, 2023 8:07:51 am
Can the Magic Assistant properly make sense of a bibliography?
Created At: September 9, 2023 8:09:16 am
Can the Magic Assistant display an image (in a pdf, for example) if it relates to some learning material? If so, how do I make sure it connects to the proper data?
Can ClickConnector's Magic Assistant effectively interpret and comprehend images?
Created At: September 9, 2023 8:10:29 am
Can the Magic Assistant perform OCR on an image of text so it can be useful as training data? If not, would you consider making it possible? - if it is possible!
Created At: September 9, 2023 8:13:01 am
Can the Magic Assistant make sense of a topical index with page numbers?
Created At: September 9, 2023 8:14:05 am
Will Click Connector’s Magic Assistant keep up with website updates? In case data changes or is added etc? If so, how often?
Created At: September 9, 2023 8:14:59 am
When using OpenAI API, is it possible to know how many tokens haven’t been used for each chatbot?
Created At: September 9, 2023 8:15:41 am
Are you going to integrate OpenRouter? In that way we can reduce costs a lot with, for example: Meta Llama
Created At: September 9, 2023 8:17:03 am
Can I train the AI(Magic Assistant) via Google Docs?
Created At: September 9, 2023 8:17:43 am
Does the AI continue the conversation as it is? Can it replace a sales man?
Created At: September 9, 2023 8:20:19 am
How is the data stored? If we are uploading documents and .txt files with personal or business info?
Created At: September 9, 2023 8:23:33 am
Do you think anything about registering it in the EU? You guys mentioned that the company is registered outside the EU.
Created At: September 9, 2023 8:24:25 am
Why are we doing the AppSumo Promotion and what is our plans and expectation with it?
Learn more about the reasons behind our decision to enter into an LTD deal.
Created At: September 9, 2023 12:26:04 pm
What does "fair usage" refer to in the context of Open AI features?
Created At: September 9, 2023 1:45:20 pm
What does "fair usage" refer to in the context of Translation features?
Created At: September 9, 2023 1:49:33 pm
Do you support RTL (Arabic)
Created At: September 10, 2023 7:38:26 am
Does Click Connector have a mobile app?
Created At: September 10, 2023 7:42:49 am
Do you support multiple languages?
Created At: September 10, 2023 7:47:02 am
Can you create product tours? (like Intercom)
Created At: September 10, 2023 7:48:31 am
Do you have SLA Tracking?
Created At: September 10, 2023 7:53:50 am
What is the Limit on File Attachments?
Created At: September 10, 2023 7:58:24 am
How can we prevent the AI/Bot from answering questions unrelated to the website, such as those regarding US politics or history, in order to avoid wasting tokens on random inquiries?
Created At: September 10, 2023 9:21:41 am
Does the chatbot support answers in any non-English language?
Created At: September 10, 2023 9:25:03 am
Can we choose between GPT3.5 and GPT4?
Created At: September 10, 2023 9:26:04 am
Can I use custom prompts to answer customer questions?
Created At: September 10, 2023 9:26:47 am
What happens if the crawled website has more than, let's say 50 pages?
Created At: September 10, 2023 9:27:56 am
Can I train the AI assistant with a PDF Document?
Created At: September 10, 2023 9:28:35 am
Why doesn't the agent portal have white-labelling?
Created At: September 10, 2023 11:25:10 am
Does that chatbot have the ability to provide product recommendations?
Created At: September 10, 2023 11:33:03 am
How do I find my workspace domain while logging in?
Created At: September 10, 2023 11:35:19 am
Can chatbots be used to handle payment information?
This short article will answer the question of what a channel is.
Created At: September 10, 2023 11:37:12 am
What is your Roadmap looking like?
Created At: September 13, 2023 2:23:19 pm
How do I disable the automatic reports that I receive?
Created At: September 13, 2023 4:00:12 pm
What's the monthly fee/subscription for WhatsApp?
Created At: September 18, 2023 12:43:46 pm
How do I install the PWA on Andoird/IOS
Created At: September 18, 2023 8:06:57 pm
Do you have mobile apps?
Created At: September 18, 2023 8:08:47 pm
Can we merge two ClickConnector workspaces?
Created At: September 18, 2023 8:09:49 pm
Do you support Ticket Importing from other Software such as FreshDesk, Zendesk, etc
Created At: September 18, 2023 9:05:38 pm
How does the human handover work in Chatbots?
Created At: September 18, 2023 9:14:27 pm
Support for Spanish Language?
Created At: September 18, 2023 9:17:34 pm
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