Channel Management
All features related to channel intergrations and account configurations will be under channel management.
Trouble seeing my connected Pages during FB/IG Integration
💡 I am not able to select pages while authenticating anymore
Created At: May 12, 2022 3:34:53 am
What Happens When You set up Restricted Connection Access?
Everything from access to reports are affected by this configuration.
Created At: May 27, 2022 1:22:36 pm
Chat Widget API
a detailed description on manipulating the chat widget to the way you want
Created At: February 17, 2023 10:06:35 am
Troubleshooting Facebook/Instagram Connection
Explore common Facebook/Instagram connection pitfalls to ensure seamless integration
Created At: June 22, 2023 2:55:05 pm
How to Downgrade WhatsApp Business API Number
Learn how to downgrade your WhatsApp API number to normal WhatsApp.
Created At: July 4, 2023 8:32:32 am
Callback Widget API
Manipulate and control Callback Widget thorugh API
Created At: July 8, 2023 11:18:19 am
How do I get the Chat Widget Installation Script?
Created At: September 1, 2023 11:24:48 am
How do I Re-sync Facebook/Instagram Chats?
This guide will show you how to easily re-sync the Facebook/Instagram Conversations if they haven't been properly loaded.
Created At: September 2, 2023 11:15:38 am
How do I transfer chats from deactivated users?
You can use this feature when a user account is deactivated or removed. To do this, you can simply transfer all the chats from that particular account.
Created At: September 2, 2023 11:21:22 am
What is Mailgun?
Created At: September 5, 2023 11:26:07 am
Intro to Ticket Workflows in Email Connection Settings
An introduction to Ticket Workflows in Email Connection Settings and how you can use ticket workflows.
Created At: September 5, 2023 11:27:06 am
What is a Pre-Chat Form?
Learn what a pre-chat form and how you can easily use it.
Created At: September 5, 2023 11:47:28 am
How do I edit the content/texts of the Chat Widget?
Created At: September 5, 2023 11:52:58 am
How does Offline hours work in live chat widget?
This short guide will teach you how to setup offline hours for the live chat widget.
Created At: September 6, 2023 9:26:12 am
How do I change the email from which the live chat messages are going to the customer?
In this short guide, you will learn how to change the from email of the followup emails that are being automatically sent by ClickConnector to customer
Created At: September 6, 2023 9:31:03 am
How do I auto archive Unsubscribes?
In this concise guide, you will discover an effortless way to archive unsubscription messages from Facebook Messenger using Click Connector.
Created At: September 6, 2023 9:35:13 am
How does the SMS pricing work?
Learn how SMS pricing works
Created At: September 6, 2023 9:36:16 am
Do we need official WhatsApp API? Or does it work with a regular WhatsApp account?
Created At: September 10, 2023 9:18:28 am