<ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Click on Workspace Settings.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_je-meraaa-workspace.1693653093524.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="2" class="PlaygroundEditorTheme__listItem">Then click on your Facebook Connection<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_fb-(markup).1693653139181.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="3" class="PlaygroundEditorTheme__listItem">After that, click on Connected Page.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_connected-page-(markup).1693653194071.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="4" class="PlaygroundEditorTheme__listItem">Finally, click on Re-sync Conversations.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_resync-convos-fb.1693653274112.png?alt=media" alt="" width="inherit" height="inherit"></li></ol>

This guide will show you how to easily re-sync the Facebook/Instagram Conversations if they haven't been properly loaded. 

1. ****Click on Workspace Settings.****![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_je-meraaa-workspace.1693653093524.png?alt=media)
2. ****Then click on your Facebook Connection****![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_fb-(markup).1693653139181.png?alt=media)
3. ****After that, click on Connected Page.****![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_connected-page-(markup).1693653194071.png?alt=media)
4. ****Finally, click on Re-sync Conversations.****![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_resync-convos-fb.1693653274112.png?alt=media)

<ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Click on Workspace Settings. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_je-meraaa-workspace.1693653093524.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="2" class="PlaygroundEditorTheme__listItem">Then click on FB: Click Connector under Connections. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_fb-(markup).1693653139181.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="3" class="PlaygroundEditorTheme__listItem">After that, click on Connected Page. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_connected-page-(markup).1693653194071.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="4" class="PlaygroundEditorTheme__listItem">Finally, click on Re-sync Conversations. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_resync-convos-fb.1693653274112.png?alt=media" alt="" width="inherit" height="inherit"></li></ol>

How To: How do I Re-sync Facebook Chats?

<ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Click on Workspace Settings.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_je-meraaa-workspace.1693653093524.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="2" class="PlaygroundEditorTheme__listItem">Then click on FB: Click Connector under Connections.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_fb-(markup).1693653139181.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="3" class="PlaygroundEditorTheme__listItem">After that, click on Connected Page.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_connected-page-(markup).1693653194071.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="4" class="PlaygroundEditorTheme__listItem">Finally, click on Re-sync Conversations.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_resync-convos-fb.1693653274112.png?alt=media" alt="" width="inherit" height="inherit"></li></ol>

How do I Re-sync Facebook Chats?

How do I Re-sync Facebook/Instagram Chats?

Common questions related to Facebook and Instagram Connections in ClickConnector.

All features related to channel intergrations and account configurations will be under channel management. 

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