Click Connector offers automatic detection of team availability. When the team isn't online, Click Connector informs customers that immediate responses aren't possible. It also collects customer emails for future contact once the team is back online. Additionally, you can set up customized offline hours. If a customer starts a chat during this time, Click Connector notifies them about reaching out beyond the availability window. To set this up, go to Workspace Settings &gt; Live Chat Connection &gt; Chat Widget &gt; Setup Offline Hours. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-14-at-21.59.01.1693992279458.png?alt=media" alt="" width="inherit" height="inherit">

This short guide will teach you how to setup offline hours for the live chat widget.

Click Connector offers automatic detection of team availability. When the team isn't online, Click Connector informs customers that immediate responses aren't possible. It also collects customer emails for future contact once the team is back online.

Additionally, you can set up customized offline hours. If a customer starts a chat during this time, Click Connector notifies them about reaching out beyond the availability window.

To set this up, go to****Workspace Settings > Live Chat Connection > Chat Widget > Setup Offline Hours.****

![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-14-at-21.59.01.1693992279458.png?alt=media)

Click Connector offers automatic detection of team availability. When the team isn't online, Click Connector informs customers that immediate responses aren't possible. It also collects customer emails for future contact once the team is back online.Additionally, you can set up customized offline hours. If a customer starts a chat during this time, Click Connector notifies them about reaching out beyond the availability window.To set this up, go to Workspace Settings &gt; Live Chat Connection &gt; Chat Widget &gt; Setup Offline Hours. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-14-at-21.59.01.1693992279458.png?alt=media" alt="" width="inherit" height="inherit">

Live Chat Connection FAQs: How does Offline hours work in live chat widget?

Click Connector offers automatic detection of team availability. When the team isn't online, Click Connector informs customers that immediate responses aren't possible. It also collects customer emails for future contact once the team is back online.Additionally, you can set up customized offline hours. If a customer starts a chat during this time, Click Connector notifies them about reaching out beyond the availability window.To set this up, go to Workspace Settings &gt; Live Chat Connection &gt; Chat Widget &gt; Setup Offline Hours.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-14-at-21.59.01.1693992279458.png?alt=media" alt="" width="inherit" height="inherit">

How does Offline hours work in live chat widget?

Click Connector offers automatic detection of team availability. When the team isn't online, Click Connector informs customers that immediate responses aren't possible. It also collects customer emails for future contact once the team is back online. Additionally, you can set up customized offline hours. If a customer starts a chat during this time, Click Connector notifies them about reaching out beyond the availability window. To set this up, go to Workspace Settings &gt; Live Chat Connection &gt; Chat Widget &gt; Setup Offline Hours. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-14-at-21.59.01.1693992279458.png?alt=media" alt="" width="inherit" height="inherit">

Everything related to our live chat widget - How to set up correctly, how to use it, how to configure it, and API docs.

All features related to channel intergrations and account configurations will be under channel management. 

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