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Get Started

Guides and Articles on getting started with ClickConnector

Unibox

Everything about Unibox view, actions, best practises and common questions.

Automation

Everything about built-in automations

Knowledge Kit and Magic Assistant

A comprehensive guide on how Knowledge Kit Module works and how to use it

User Management

Everything about users, user groups, teams and departments

Reports

Everything about conversation reports, user reports, lead reports and activity reports

Channel Management

All features related to channel intergrations and account configurations will be under channel management.

Live View

Using Live view and questions related to live view module of ClickConnector

CRM

Everything about Inbuilt CRM Module

Knowledge Base

Everything about Knowledge Base Module of ClickConnector: How to guides and best practices.

Billing & Plans

Available Plans, Subscription Management, Invoices and Billing.

Apps and Integrations

Questions related to available Integrations.

Partners

Learn more about ClickConnector partner programme

Data Security

Everything about ClickConnector's practices on Data Security

Live Chat Widget

Everything related to our live chat widget - How to set up correctly, how to use it, how to configure it, and API docs.

Email Connections

Common questions related to Email Connections in ClickConnector.

Facebook and Instagram Connections

Common questions related to Facebook and Instagram Connections in ClickConnector.

SMS and Telephony Connections

Common questions related to SMS and Telephony Connections in ClickConnector.

WhatsApp Connection

Common questions related to WhatsApp Connections in ClickConnector.

Frequently Asked Questions

Common Questions asked by ClickConnector community