If you are not receiving notifications it’s usually because one of the reasons:<ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">You have not given permission to Click Connector to send you notifications<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.44.56.1694170829029.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="2" class="PlaygroundEditorTheme__listItem">You have enabled “Do Not Disturb Mode” or “Focus Assist” in your Mac or PC.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.48.23.1694174667315.png?alt=media" alt="" width="inherit" height="inherit"><img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_untitled-(13).1694174643260.png?alt=media" alt="" width="inherit" height="inherit"><img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.48.50.1694174612093.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="3" class="PlaygroundEditorTheme__listItem">You have blocked chrome notifications in your Mac or PC<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.52.13.1694175916356.png?alt=media" alt="" width="inherit" height="inherit"><img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.51.42.1694175881063.png?alt=media" alt="" width="inherit" height="inherit"></li></ol>The above scenarios are explained in the following video: <a href="https://clickconnector.com/guides/troubleshoot-notifications" rel="noopener noreferrer" class="PlaygroundEditorTheme__link">https://clickconnector.com/guides/troubleshoot-notifications</a>

In this short guide you will learn how to resolve the issue of not being able to receive notifications on Click Connector.

If you are not receiving notifications it’s usually because one of the reasons:

1. You have not given permission to Click Connector to send you notifications![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.44.56.1694170829029.png?alt=media)
2. You have enabled “Do Not Disturb Mode” or “Focus Assist” in your Mac or PC.![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.48.23.1694174667315.png?alt=media)![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_untitled-(13).1694174643260.png?alt=media)![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.48.50.1694174612093.png?alt=media)
3. You have blocked chrome notifications in your Mac or PC![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.52.13.1694175916356.png?alt=media)![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.51.42.1694175881063.png?alt=media)

The above scenarios are explained in the following video:[https://clickconnector.com/guides/troubleshoot-notifications](https://clickconnector.com/guides/troubleshoot-notifications)

If you are not receiving notifications it’s usually because one of the reasons:<ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">You have not given permission to Click Connector to send you notifications <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.44.56.1694170829029.png?alt=media" alt="" width="inherit" height="inherit"></li></ol>

Troubleshooting: I am not getting Notifications. How do I fix this?

If you are not receiving notifications it’s usually because one of the reasons:<ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">You have not given permission to Click Connector to send you notifications<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.44.56.1694170829029.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="2" class="PlaygroundEditorTheme__listItem">You have enabled “Do Not Disturb Mode” or “Focus Assist” in your Mac or PC. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.48.23.1694174667315.png?alt=media" alt="" width="inherit" height="inherit"><img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_untitled-(13).1694174643260.png?alt=media" alt="" width="inherit" height="inherit"><img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2023-08-10-at-22.48.50.1694174612093.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="3" class="PlaygroundEditorTheme__listItem"></li></ol>

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