<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">With ‘Assign Chat’ you can assign another user to the conversation by clicking on the "Assign User" button or press on ‘a’ on your keyboard. This will open up a dialog where you will have to select the user and then click on "Assign."<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2021-08-22-at-10.31.03.1693738432277.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="2" class="PlaygroundEditorTheme__listItem">With ‘Transfer Chat’ you can do so by clicking on the "Transfer" button and selecting a user. When you try to transfer a conversation, the selected user will get a notification and a prompt to accept/deny the transfer request. Once the user accepts the transfer request, the existing conversation will be removed and the conversation will be assigned to the new user. In addition you can cancel a transfer by clicking on "Cancel Transfer" button that would appear once you initiate a transfer.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2021-08-22-at-11.31.21.1693738470688.png?alt=media" alt="" width="inherit" height="inherit"></li></ul>

In this guide you will learn the difference between transfer and assign and how you can use them.

* With ‘Assign Chat’ you can assign another user to the conversation by clicking on the "Assign User" button or press on ‘a’ on your keyboard. This will open up a dialog where you will have to select the user and then click on "Assign."![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2021-08-22-at-10.31.03.1693738432277.png?alt=media)
* With ‘Transfer Chat’ you can do so by clicking on the "Transfer" button and selecting a user. When you try to transfer a conversation, the selected user will get a notification and a prompt to accept/deny the transfer request. Once the user accepts the transfer request, the existing conversation will be removed and the conversation will be assigned to the new user. In addition you can cancel a transfer by clicking on "Cancel Transfer" button that would appear once you initiate a transfer.![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2021-08-22-at-11.31.21.1693738470688.png?alt=media)

<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">With ‘Assign Chat’ you can assign another user to the conversation by clicking on the "Assign User" button or press on ‘a’ on your keyboard. This will open up a dialog where you will have to select the user and then click on "Assign." <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2021-08-22-at-10.31.03.1693738432277.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="2" class="PlaygroundEditorTheme__listItem">With ‘Transfer Chat’ you can do so by clicking on the "Transfer" button and selecting a user. When you try to transfer a conversation, the selected user will get a notification and a prompt to accept/deny the transfer request. Once the user accepts the transfer request, the existing conversation will be removed and the conversation will be assigned to the new user. In addition you can cancel a transfer by clicking on "Cancel Transfer" button that would appear once you initiate a transfer. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_screenshot-2021-08-22-at-11.31.21.1693738470688.png?alt=media" alt="" width="inherit" height="inherit"></li></ul>

Definition: What is the difference between Transfer and Assign?

Transfer vs Assign options

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