Filtering conversations allows you to filter your inbox using specific criteria. You can use this feature to locate a specific conversation or browse through conversations that match your needs. To filter a conversation you should click on the ‘Funnel’ icon next to the search icon.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_untitled-(10).1693714403551.png?alt=media" alt="" width="inherit" height="inherit">Many filtering options are available to use, a few of them are:<ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Filter by period</li><li value="2" class="PlaygroundEditorTheme__listItem">Member</li><li value="3" class="PlaygroundEditorTheme__listItem">Tag</li><li value="4" class="PlaygroundEditorTheme__listItem">Connection</li><li value="5" class="PlaygroundEditorTheme__listItem">Requires attention.</li><li value="6" class="PlaygroundEditorTheme__listItem">User groups</li><li value="7" class="PlaygroundEditorTheme__listItem">Customer</li><li value="8" class="PlaygroundEditorTheme__listItem">Connection Type</li><li value="9" class="PlaygroundEditorTheme__listItem">Status</li><li value="10" class="PlaygroundEditorTheme__listItem">Pipeline</li></ol> After choosing your specific filter, make sure to click on ‘Apply Filter’ to apply the filter.To delete the filter you can click on the ‘bin’ icon that appears when you hover near the filter.

This article will guide to the chat filters and where you can find them and to use them.

Filtering conversations allows you to filter your inbox using specific criteria. You can use this feature to locate a specific conversation or browse through conversations that match your needs.

To filter a conversation you should click on the ‘Funnel’ icon next to the search icon.![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_untitled-(10).1693714403551.png?alt=media)

Many filtering options are available to use, a few of them are:

1. Filter by period
2. Member
3. Tag
4. Connection
5. Requires attention.
6. User groups
7. Customer
8. Connection Type
9. Status
10. Pipeline

After choosing your specific filter, make sure to click on ‘Apply Filter’ to apply the filter.

To delete the filter you can click on the ‘bin’ icon that appears when you hover near the filter.

<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Filtering conversations allows you to filter your inbox using specific criteria. You can use this feature to locate a specific conversation or browse through conversations that match your needs.</li><li value="2" class="PlaygroundEditorTheme__listItem">To filter a conversation you should click on the ‘Funnel’ icon next to the search icon. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_untitled-(10).1693714403551.png?alt=media" alt="" width="inherit" height="inherit"></li><li value="3" class="PlaygroundEditorTheme__listItem">Many filtering options are available to use, a few of them are:</li></ul><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Filter by period</li><li value="2" class="PlaygroundEditorTheme__listItem">Member</li><li value="3" class="PlaygroundEditorTheme__listItem">Tag</li><li value="4" class="PlaygroundEditorTheme__listItem">Connection</li><li value="5" class="PlaygroundEditorTheme__listItem">Requires attention. </li><li value="6" class="PlaygroundEditorTheme__listItem">User groups</li><li value="7" class="PlaygroundEditorTheme__listItem">Customer </li><li value="8" class="PlaygroundEditorTheme__listItem">Connection Type</li><li value="9" class="PlaygroundEditorTheme__listItem">Status </li><li value="10" class="PlaygroundEditorTheme__listItem">Pipeline</li></ol><ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">After choosing your specific filter, make sure to click on ‘Apply Filter’ to apply the filter.</li><li value="2" class="PlaygroundEditorTheme__listItem">To delete the filter you can click on the ‘bin’ icon that appears when you hover near the filter.</li></ul>

Article: Introduction to Chat Filters

Introduction to Chat Filters

Everything about Unibox view, actions, best practises and common questions. 

Was this article helpful?