Channels are Communication mediums that you can integrate with Click Connector. We currently support the following channels:<ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Live Chat</li><li value="2" class="PlaygroundEditorTheme__listItem">Email</li><li value="3" class="PlaygroundEditorTheme__listItem">Facebook</li><li value="4" class="PlaygroundEditorTheme__listItem">Instagram</li><li value="5" class="PlaygroundEditorTheme__listItem">WhatsApp</li><li value="6" class="PlaygroundEditorTheme__listItem">SMS &amp; Phone</li></ol> You can create multiple channels in the same channel category too. (This will be counted separately)Eg:FB Page - ABC &amp; Facebook Page - XYZ will be counted as two channels. <h1 class="PlaygroundEditorTheme__h1" dir="ltr">How are channels counted? </h1>The following would help you understand it better.1 channel = 1 connection = 1 account1 instagram account = 1 connection1 Live Chat widget = 1 connection

This short article will answer the question of what a channel is.

Channels are Communication mediums that you can integrate with Click Connector. We currently support the following channels:

1. Live Chat
2. Email
3. Facebook
4. Instagram
5. WhatsApp
6. SMS & Phone

You can create multiple channels in the same channel category too. (This will be counted separately)

****Eg****:

FB Page - ABC & Facebook Page - XYZ will be counted as two channels.

# How are channels counted?

The following would help you understand it better.

1 channel = 1 connection = 1 account

1 instagram account = 1 connection

1 Live Chat widget = 1 connection

<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Channels are Communication mediums that you can integrate with Click Connector. We currently support the following channels: </li></ul><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Live Chat</li><li value="2" class="PlaygroundEditorTheme__listItem">Email</li><li value="3" class="PlaygroundEditorTheme__listItem">Facebook</li><li value="4" class="PlaygroundEditorTheme__listItem">Instagram</li><li value="5" class="PlaygroundEditorTheme__listItem">WhatsApp</li><li value="6" class="PlaygroundEditorTheme__listItem">SMS &amp; Phone</li></ol> You can create multiple channels in the same channel category too. (This will be counted separately)Eg: FB Page - ABC &amp; Facebook Page - XYZ will be counted as two channels.

Article: What is a channel?

<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Channels are Communication mediums that you can integrate with Click Connector. We currently support the following channels:</li></ul><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Live Chat</li><li value="2" class="PlaygroundEditorTheme__listItem">Email</li><li value="3" class="PlaygroundEditorTheme__listItem">Facebook</li><li value="4" class="PlaygroundEditorTheme__listItem">Instagram</li><li value="5" class="PlaygroundEditorTheme__listItem">WhatsApp</li><li value="6" class="PlaygroundEditorTheme__listItem">SMS &amp; Phone</li></ol> You can create multiple channels in the same channel category too. (This will be counted separately)Eg:FB Page - ABC &amp; Facebook Page - XYZ will be counted as two channels.

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