<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">The available automations are -</li></ul><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Auto-Close Conversations - This option automatically closes conversations after a period of inactivity.</li><li value="2" class="PlaygroundEditorTheme__listItem">Auto Extract Contact Information - With this option you can scan all incoming messages and automatically extract emails and mobile numbers and save it in the CRM.</li><li value="3" class="PlaygroundEditorTheme__listItem">Auto Flag for Follow-ups - This one automatically flags conversations that requires follow-ups.</li><li value="4" class="PlaygroundEditorTheme__listItem">Automatic Message When Conversation Re-opens - This option automatically sends a message (ideally we recommend you to make a "Welcome Back" message) when customer re-opens a conversation.</li><li value="5" class="PlaygroundEditorTheme__listItem">Automatic Email Follow-up - Lastly, with this option when customer is not on your website, you can send messages sent by users to customers via email.<img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_untitled-(4).1693571957230.png?alt=media" alt="" width="inherit" height="inherit"></li></ol> <ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Note - You can find these automations in Workspace Settings under ‘Connections.’</li></ul>

This article will explain all the automations available in Click Connector in a concise manner for easy access and understanding.

* The available automations are -

1. ****Auto-Close Conversations****\- This option automatically closes conversations after a period of inactivity.
2. ****Auto Extract Contact Information****- With this option you can scan all incoming messages and automatically extract emails and mobile numbers and save it in the CRM.
3. ****Auto Flag for Follow-ups****- This one automatically flags conversations that requires follow-ups.
4. ****Automatic Message When Conversation Re-opens****- This option automatically sends a message (ideally we recommend you to make a "Welcome Back" message) when customer re-opens a conversation.
5. ****Automatic Email Follow-up****- Lastly, with this option when customer is not on your website, you can send messages sent by users to customers via email.![](https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_untitled-(4).1693571957230.png?alt=media)

* Note - You can find these automations in****Workspace Settings****under****‘Connections.’****

<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">The available automations are - </li></ul><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Auto-Close Conversations - This option automatically closes conversations after a period of inactivity.</li></ol>

Article: What are the available automations in Click Connector?

<ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">The available automations are -</li></ul><ol class="PlaygroundEditorTheme__ol1"><li value="1" class="PlaygroundEditorTheme__listItem">Auto-Close Conversations - This option automatically closes conversations after a period of inactivity.</li><li value="2" class="PlaygroundEditorTheme__listItem">Auto Extract Contact Information - With this option you can scan all incoming messages and automatically extract emails and mobile numbers and save it in the CRM.</li><li value="3" class="PlaygroundEditorTheme__listItem">Auto Flag for Follow-ups - This one automatically flags conversations that requires follow-ups. </li><li value="4" class="PlaygroundEditorTheme__listItem">Automatic Message When Conversation Re-opens - This option automatically sends a message (ideally we recommend you to make a "Welcome Back" message) when customer re-opens a conversation.</li><li value="5" class="PlaygroundEditorTheme__listItem">Automatic Email Follow-up - Lastly, with this option when customer is not on your website, you can send messages sent by users to customers via email. <img src="https://firebasestorage.googleapis.com/v0/b/click-connector-staging.appspot.com/o/fc89e0_untitled-(4).1693571957230.png?alt=media" alt="" width="inherit" height="inherit"></li></ol> <ul class="PlaygroundEditorTheme__ul"><li value="1" class="PlaygroundEditorTheme__listItem">Note - You can find these automations in Workspace Settings under ‘Connections.’</li></ul>

Was this article helpful?